FAQ

General FAQ

Yes. Of course, we can. Amazing Electronics is an IT and ITeS business registered under West Bengal Shops & Establishments Act, 1963. In addition to that, Amazing Electronics is also registered under the Ministry of Micro, Small & Medium Enterprises (MSME), Govt. of India. You can find more here.

  • Trade Certificate ID: 200222016013477
  • Business Enlistment ID: 2002211151
  • GST Registration ID: 19COZPK8036H1Z4

We started on 13th September 2014.

SALES FAQ

Currently, we are selling all kinds of Desktops, Laptops, Computer Components, Computer Peripherals, PC Gaming Products, Computer Software, Mobile Accessories, Surveillance Systems and lots more. We also sell A.M.C.s, Maintenance Plans, etc.

Yes. Currently, we are selling offline as well. But our offline sales will be closed soon.

SERVICE FAQ

Currently, we are providing 6 (six) types of services to all of our Home and Business Customers. Our services are, System Optimization, Diagnosis & Repair, Setup & Install, Virus Removal, Networking, and Data Recovery.

Currently, we serve Laptops, Desktops, Printers, Speakers, CCTV Cameras, etc. along with their internal components.

As an Independent 3rd Party Service Provider, we support multiple (almost all) brands including Apple, HP, Dell, Lenovo, Acer, Asus, and lots more. You can find more here.

SHOPPING FAQ

Shopping is easy with us. Simply go to https://www.amazingelectronics.in type the product name you want to buy in the search box, and order it. You can also browse through the product categories and order the product(s) you want.

Yes. We do. To enjoy our Free Assisted Shopping Service, simply contact us.

Yes. Of course. You can shop from any device that supports modern web browsers.

SHOPPING FAQ

SHIPPING FAQ

We ship all over India as far as our 3rd party shipping partners permit.

Yes. All you need to use our Special Coupon Code: FREESHIP to enjoy free shipping from our end.

We ship through our 3rd party shipping/courier partners like DTDC, Delhivery, Indian Post, etc.

For details, check out our Shipping & Delivery page.

DELIVERY FAQ

Generally, physical products take 5-7 days to get delivered to the customers while digital products are delivered instantly in most cases.

Once shipped, we share a unique tracking id for every order. Please use the same to track your order.

Yes. However, one needs to specify the same at the time of placing the order.

PAYMENTS FAQ

We support almost all Indian Payment Methods.

Yes. It is absolutely safe as we process each and every transaction through our 3rd party payment gateway partners.

It happens in some very rare cases. Please get in touch with your bank immediately to resolve the issue fast.

For details, check out our Order & Payment page.

RETURN FAQ

Yes. You can raise a return request according to the terms and conditions mentioned on the Return & Refund page.

You need to ship back a product to us. For assistance, contact us.

It generally takes us 5-7 days to process a return request.

For details, check out our Return & Refund page.

REFUND FAQ

Yes. We issue prompt refunds for all eligible orders.

Generally, the refunded amount gets credited to the bank within 5-7 days from the date of issuing.

To process the refund request, we prefer the same payment gateway which was used to make payment for the order.

For details, check out our Return & Refund page.

CANCELLATION FAQ

Yes. You can cancel an order within the same day on which the order was placed.

You can submit an Order Cancellation Request from your account or, contact us for assistance.

Yes. We will issue a full refund if you cancel an order within the same day on which the order was placed.

For details, check out our Return & Refund page.

ORDER FAQ

No. Generally, we do not store products in our office. However, in some rare cases, we might request you to pick up your order from our office.

Yes. You can place an order by telephone. Call us at 9088141412 and we will guide you through the process.

No. There is no minimum or, maximum order amount to shop with us.

For details, check out our Order & Payment page.

PARTNERSHIP FAQ

Amazing Electronics Partnership Programme is specially designed to help out the businesses of all sizes who are involved in Computer Sales and Service.

No. You need not pay anything to become a partner.

No. You are free to join and / leave the partnership anytime.

AFFILIATES FAQ

It is a Free to Join Programme that enables members to earn up to 7% commissions (along with decent incentives) by referring paying customers to Amazing Electronics.

As much as you can. Your earning potential is truly unlimited with us. For example, if you can refer just 5-6 orders to us per day, you can easily make Rs.15,000 – Rs.20,000 a month extra without sacrificing any of your current activities.

Yes. Of course. As an affiliate, you can get our support via multiple channels like Phone, E-Mail, Social Media, WhatsApp, etc. We believe your success is our success.

For details, check out our Affiliates page.

CAREER FAQ

Yes. We hire young talents throughout the year.

Yes. We hire both freshers and experienced.

Yes. We have a few work-from-home positions in our company for the right talents.

For details, check out our Career page.

OTHERS FAQ

10 A.M. to 5 P.M. (Mon – Fri)

SUPPORT FAQ

You can contact us anytime to get support.

We support via Face-to-Face Meetings, Phones, E-Mails, Social Media, WhatsApp, etc.

In most cases, we aim to provide our customers with first-call resolutions. Otherwise, we offer ticket-based support.

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